1. Data protection at a glance
General information
The following notes provide a simple overview of what happens to your personal information when you visit our website. Personal information is any information that enables you to be personally identified. For detailed information on the subject of data protection, please refer to our privacy statement listed below this text.
Data collection on our website
Who is responsible for data collection on this website?
The data processing on this website is carried out by the website operator. Their contact data can be found in the imprint of this website.
How do we collect your data?
On the one hand, your data is collected by you communicating it to us. This may involve data that you enter in a contact form, for example. Other data is automatically collected by our IT systems when you visit the website. This is mainly technical data (e.g. Internet browser, operating system or time of the page call), which is collected automatically as soon as you enter our website.
What do we use your data for?
Part of the data is collected to ensure that the website is error-free. Other data can be used to analyse your user behaviour.
What rights do you have with regard to your data?
You have the right at any time and free of charge to obtain information about the origin, recipient and purpose of your stored personal data. You also have the right to request that this data be corrected, blocked or deleted. You can contact us at any time at the address given in the imprint for this as well as for further questions on the subject of data protection. Furthermore, you have the right to appeal to the responsible supervisory authority.
In addition, you have the right, under certain circumstances, to demand the restriction of the processing of your personal data. For details please refer to the privacy statement under “Right to limitation of processing”.
2. General information and mandatory information
Data protection
The operators of these pages take the protection of your personal data very seriously. We treat your personal data confidentially and according to the statutory data protection regulations as well as this Privacy Policy. When you use this website, various personal data will be collected. Personal data is data with which you can be personally identified. This Privacy Policy explains what information we collect and how we use it. It also explains how and for what purpose this is done. We would draw your attention to the fact that data transmission over the Internet (e.g. communication by e-mail) can be subject to security gaps. Complete protection of data against access by third parties is not possible.
Responsible body
The responsible body for data processing on this website is:
Language Professionals PartG
Mühltalstraße 128b
69121 Heidelberg
Germany
Phone: +49 6221 588 01 57
E-Mail: roesch@language-professionals.com
The responsible body is the natural or legal person who alone or jointly with others decides on the purposes and means of processing personal data (e.g. names, e-mail addresses, etc.).
Revocation of your consent to data processing
Many data processing operations are only possible with your express consent. Once you have given your consent you can revoke it at any time. For this purpose, an informal e-mail notification to us is sufficient. The legality of the data processing carried out until the revocation remains unaffected by the revocation.
Right of objection against data collection in special cases and against direct advertising (Art. 21 GDPR)
If data processing is carried out on the basis of Art. 6 Para. 1 lit. e or f GDPR, you have the right at any time to object to the processing of your personal data for reasons arising from your particular situation; this also applies to profiling based on these provisions. The respective legal basis on which processing is based can be found in this privacy statement. If you file an objection, we will no longer process the personal data concerned unless we can prove compelling reasons for the processing that are worthy of protection and outweigh your interests, rights and freedoms, or the processing serves the assertion, exercise or defence of legal claims (objection according to Art. 21 para. 1 GDPR). If your personal data is processed for the purpose of direct advertising, you have the right to object at any time to the processing of your personal data for the purpose of such advertising; this shall also apply to profiling in so far as it is linked to such direct marketing. If you object, your personal data will no longer be used for direct marketing purposes (objection according to Art. 21 para. 2 GDPR).
Right of appeal to the competent supervisory authority
In the event of infringements of the GDPR, the persons concerned have the right to appeal to a supervisory authority, in particular in the Member State of their habitual residence, workplace or the place of the presumed infringement. The right of appeal shall be without prejudice to other administrative or judicial remedies.
Right to data transferability
You have the right to have data which we process automatically on the basis of your consent or in fulfilment of a contract handed over to you or to a third party in a common, machine-readable format. If you request the direct transfer of the data to another responsible person, this will only be done as far as it is technically feasible.
SSL or TLS encryption
This site uses SSL or TLS encryption for security reasons and to protect the transmission of confidential content, such as orders or requests that you send to us as the site operator. You can recognize an encrypted connection by the fact that the address line of the browser changes from “http://” to “https://” and by the lock symbol in your browser line. If SSL or TLS encryption is activated, the data you transmit to us cannot be read by third parties.
Information, blocking, deletion and correction
Within the framework of the applicable legal provisions, you have the right at any time to free information about your stored personal data, its origin and recipient and the purpose of data processing and, if applicable, a right to correction, blocking or deletion of this data. You can contact us at any time at the address given in the imprint for this and other questions on the subject of personal data.
Right to limitation of processing
You have the right to request restriction of the processing of your personal data. You can contact us at any time about this at the address given in the imprint. The right to restriction of processing exists in the following cases: If you are disputing the accuracy of your personal data stored with us, we usually need time to verify this. For the duration of the verification procedure you have the right to demand restriction of the processing of your personal data. If the processing of your personal data is taking place/has taken place unlawfully, you can demand restriction of data processing instead of deletion. If we no longer need your personal data, but you need it for the exercise, defence or assertion of legal claims, you have the right to demand restriction of the processing of your personal data instead of deletion. If you have lodged an objection pursuant to Art. 21 Para. 1 GDPR, a balance must be struck between your and our interests. As long as it is not yet clear whose interests predominate, you have the right to demand that processing of your personal data be restricted. If you have restricted the processing of your personal data, the data may only be processed – apart from storage – with your consent or for the assertion, exercise or defence of legal claims or for the protection of the rights of another natural or legal person or for reasons of important public interest of the European Union or a Member State.
Objections related to promotional e-mails
We hereby object to the use of contact data published within the scope of the imprint obligation to send unsolicited advertising and information material. The operators of this website expressly reserve the right to take legal action against unsolicited mailing of advertising material , e.g. in the form of spam emails.
3. Data acquisition on our website
Cookies
Some of the Internet pages use so-called cookies. These do not damage your computer and do not contain viruses. Cookies serve to make our offer more user-friendly, more effective and safer. Thez take the form of small text files that are stored on your computer by your browser. Most of the cookies we use are so-called “session cookies”, which are automatically deleted at the end of your visit. Other cookies remain stored until you delete them. These cookies enable us to recognize your browser on your next visit. You can set your browser so that you are informed about the setting of cookies and only allow cookies in individual cases, accept cookies for certain cases or generally exclude them. You can also activate the automatic deletion of cookies when the browser is closed. If cookies are deactivated, the functionality of this website may be restricted. Cookies that are necessary for the electronic communication process or for the provision of certain functions requested by you (e.g. shopping basket function) are stored on the basis of Art. 6 para. 1 lit. f GDPR. The website operator has a justified interest in the storage of cookies for the technically error-free and optimised provision of its services. Insofar as other cookies (e.g. cookies for analysing your surfing behaviour) are stored, these are dealt with separately in this privacy statement.
Server log files
The provider of the pages automatically collects and stores information in so-called server log files, which your browser automatically transmits to us. These are:
Browser type and browser version
Operating system used
Referrer URL
Hostname of the accessing computer
Time of the server request
IP address
This data is not merged with other data sources. It is collected on the basis of Art. 6 para. 1 lit. f GDPR. The website operator has a justified interest in the technically error-free presentation and optimisation of their website – for this purpose the server log files must be recorded.
Contact form
If you send us enquiries via the contact form, your details from the enquiry form including the contact data you provided will be stored by us for the purpose of processing the enquiry and the eventuality of follow-up questions. This data will not be passed on without your consent. The processing of the data entered in the contact form is thus carried out exclusively on the basis of your consent (Art. 6 para. 1 lit. a GDPR). You can revoke this consent at any time. For this purpose, an informal e-mail notification to us is sufficient. The legality of the data processing operations carried out until the revocation remains unaffected by the revocation. The data entered by you in the contact form will remain with us until you request deletion, revoke your consent to storage or the purpose for data storage no longer applies (e.g. after your request has been processed). Statutory provisions – in particular retention periods – remain unaffected.
Enquiry by e-mail, telephone or fax
If you contact us by e-mail, telephone or fax, your request – including all personal data (name, request) – will be stored and processed by us for the purpose of processing your request. We do not pass on this data without your consent. This data is processed on the basis of Art. 6 Para. 1 lit. b GDPR inasmuch as your request is related to the performance of a contract or is necessary for the implementation of pre- contractual measures. In all other cases, processing is based on your consent (Art. 6 para. 1 lit. A GDPR) and / or on our legitimate interests (Art. 6 para. 1 lit. f GDPR), as we have a legitimate interest in the effective processing of enquiries addressed to us. The data you send us via contact requests will remain with us until you request deletion, revoke your consent to storage or the purpose for data storage no longer applies (e.g. after your request has been processed). Statutory provisions – in particular retention periods – remain unaffected.
Processing of data (customer and contract data)
We collect, process and use personal data only to the extent necessary for the establishment, content of or modification of the legal relationship (inventory data). This is done on the basis of Art. 6 para. 1 lit. b GDPR, which permits the processing of data for the fulfilment of a contract or pre-contractual measures. We collect, process and use personal data relating to the use of our Internet pages (usage data) only to the extent necessary to enable the user to make use of the service or to bill the user. The customer data will be deleted after completion of the order or termination of the business relationship. Statutory retention periods remain unaffected.
4. Social media
Instagram Plugin
On our pages functions of the service Instagram are integrated. These functions are offered by Instagram Inc., 1601 Willow Road, Menlo Park, CA 94025, USA. If you are logged into your Instagram account, you can link the contents of our pages to your Instagram profile by clicking the Instagram button. This allows Instagram to associate visiting our pages with your user account. We would like to point out that, as the provider of the pages, we do not have any knowledge of the content of the transmitted data or its use by Instagram. The Instagram plug-in is used on the basis of Art. 6 para. 1 lit. f GDPR. The website operator has a justified interest in the widest possible visibility in the social media. Further information can be found in Instagram’s privacy policy: https://instagram.com/about/legal/privacy/.
LinkedIn Plugin
Our website uses features of the LinkedIn network. The provider is LinkedIn Corporation, 2029 Stierlin Court, Mountain View, CA 94043, USA. Each time you visit one of our pages that contains LinkedIn features, a connection is established to LinkedIn servers, and LinkedIn is notified that you have visited our website with your IP address. If you click the LinkedIn “Recommend” button and are logged into your LinkedIn account, LinkedIn will be able to associate your visit to our site with you and your user account. We would draw you attention to the fact that, as the provider of the pages, we have no knowledge of the content of the transmitted data or its use by LinkedIn. The LinkedIn plug-in is used on the basis of Art. 6 Para. 1 lit. f GDPR. The website operator has a justified interest in the widest possible visibility in the social media. Further information can be found in LinkedIn’s privacy statement at: https://www.linkedin.com/legal/privacy-policy.
5. Plugins and tools
Google Web Fonts
This page uses so-called web fonts provided by Google for the uniform display of fonts. When you call up a page, your browser loads the required web fonts into its browser cache in order to display texts and fonts correctly. For this purpose, the browser you are using must connect to Google’s servers. This enables Google to know that your IP address has been used to access our website. The use of Google Web Fonts is in the interest of a uniform and appealing presentation of our online services. This constitutes a legitimate interest within the meaning of Art. 6 para. 1 lit. f GDPR. If your browser does not support web fonts, a standard font will be used by your computer. Further information on Google Web Fonts can be found at https://developers.google.com/fonts/faq and in the privacy policy of Google: https://policies.google.com/privacy?hl=de.
6. Data security
We make every effort to ensure the security of your data within the framework of the applicable data protection laws and technical possibilities. To secure your data, we maintain technical and organisational security measures in accordance with Art. 32 GDPR, which we continually adapt to the state of the art. In addition, we do not guarantee that our Internet presence will be available at certain times; disturbances, interruptions or failures cannot be excluded.
7. Changes to the privacy statement
We reserve the right to change this privacy statement in order to adapt it to changed legal situations or in the event of changes to the service or data processing. However, this only applies to declarations on data processing. If the user’s consent is required or if elements of the privacy statement contain provisions governing the contractual relationship with the user, the changes will only be made with the user’s consent. Users are requested to inform themselves regularly about the content of the privacy statement.